FAQs

Access
Where is the INEC Killarney located?

The INEC is located less than 1 km from Killarney’s town centre on the N71 (Muckross Rd) and is adjacent to the Gleneagle & Brehon hotels.

You can view comprehensive directions here.

Can I leave the INEC and come back in?

You may leave the premises, however you will require to show your ticket again upon re-entry.

General
What is the INEC Killarney’s smoking policy?

There are designated smoking areas outside the main entrance to the INEC.

Is there first aid assistance at the venue?

Medics are onsite for all large scale events. All our staff are trained in first aid. We have first aid kits located in the INEC Box Office & the INEC Bar.

There is a defibrillator located at the Gleneagle Hotel reception, please contact any member of staff for help. Strobe lighting and haze effects may be used on some shows, please contact the INEC Box Office for further details.

Can I bring my own alcohol into the INEC Killarney?

As the INEC Killarney is a licensed premises, you are not permitted to bring y our own alcohol. The bar is open for the majority of events, however you are not permitted to bring alcohol into the main auditorium. Anyone who looks younger than 21 will be asked for ID upon attempting to purchase alcohol.

Can I use my camera in the INEC Killarney?

This can vary on the show, however we do not allow professional cameras. You can bring in smaller cameras/phones, but flash photography is not allowed. Make sure an share your memories with us using #LoveKillarney

Is there an age restriction for the shows?

Each show is different. Please check out the individual event page on the website or contact the box office on 064 6671555. In general, most shows are ‘under 16’s need to be accompanied by an adult’. The standing area is restricted to over 18’s only.

Does the venue have WIFI?

Yes, free WIFI is available to all patrons – so tweet, tag, check in to your hearts content!

Is there a cash machine inhouse?

Yes, The cash machine is located beside O’Donoghue’s shop.

Who do I contact with regards lost property?

Please contact the Gleneagle Hotel reception with regards all lost property requests.

Where can I eat before/after a concert?

There is a variety to choose from! In the main INEC there is a full bar along with a shop selling hot and cold snacks. You also have a choice within the Gleneagle Hotel with O’D’s Restaurant and the Flesk Restaurant. Only a stone’s throw away the Brehon also offer bar food in the Brehon Bar as well as a full restaurant menu in the Award winning Danú Restaurant.

Do you have onsite parking?

The INEC Killarney has free onsite parking for all patrons.

Tickets
Can I swap tickets from one performance to another?

No, tickets cannot be exchanged from one performance to another.

Can I purchase all Ticketmaster tickets at the INEC Box Office?

Yes, the INEC Killarney is an outlet for Ticketmaster so all tickets can be purchased.

How do I book tickets?

You can book tickets through the following methods:
From this website – www.inec.ie. On the search bar on the homepage of this website please enter details of the artist you would like to see. Click on the link to the event page. You will then be given options to book tickets and tickets and accommodation.

http://www.ticketmaster.ie/

Call + 353 (0)64 66 71555

Visit the INEC Box Office,
Muckross Road, Killarney County Kerry

Can I get a refund on tickets?

Once purchased, tickets cannot be exchanged or refunded unless of cancellation or postponement.

I purchased a seated ticket, however I would now like to go to the standing area?

You must go to the location printed on your ticket. The standing section of the INEC Killarney has a limited number of customers allowed, due to health and safety and crowd control we cannot exceed this number.